Shipping fees have been calculated based on weight, and start from £0.95 for UK addresses. International postage starts from £1.95 for addresses within the European Union, and £2.95 for the rest of the world. Every effort is made to package up all items in such a way as to ensure that they arrive with you in perfect condition, and we aim to post your beads to you within 48 hours of receipt of payment, Monday to Friday, except bank holidays. Shipping times will vary depending on destination.

We want you to be satisfied with your purchase, and are happy to offer a 100% refund on complete packs within 30 days of purchase (postage costs can not be refunded). Goods should be returned in a condition fit for resale. Refunds can only be given on items received by us.